Communications Manager - Strathmore Business School     

Reporting to: Director- Marketing and Communications

Department:  Strathmore University Medical Centre


Relationships and Contacts:

  • Dean and members of Management Committee
  • Faculty members
  • Collaborative partners, partner business schools in Kenya and globally
  • Interdepartmental relationships with colleagues across the Business School.

Job Purpose:

Develop and implement the external and internal Communications strategy to ensure that the Business School communicates in a consistent, accurate, professional and prompt fashion with all its stakeholders: students, parents, participants, corporate, partners and the wider community.


Key Responsibilities:

  • Oversee and coordinate the communication department and its various roles
  • Oversee the development of the communication strategy in collaboration with the Marketing and Communications Director
  • Lead the creation of marketing and communication collaterals and content in order to differentiate and effectively design schemes and layouts
    Spearhead the business school’s PR initiatives and ensure that the business school maintains a positive image in the public
  • Develop and maintain media relations and build contacts with media representatives and houses.
  • Oversee the operations and production associated with creative materials, including working with sourcing and print production
  • Develop and provide content for newsletters and external facing publications
  • Support the Marketing Director on content and engaging with users on digital and social media platforms
  • Analyze competition and other criteria for any communication and creative designs or concepts that could be utilized by SBS.
  • Attend press conferences, product launches and networking events
  • Manage both internal and external communication to stakeholders
  • Manage the PR aspect of a potential crisis situation
  • Ensure communication for areas of responsibility are consistent with SBS identity and help promote brand consistency
  • Develop processes of measuring and tracking success and progress of campaigns and activities planned within your area of responsibility
  • Any other duty that maybe assigned to you by your supervisor

Job Requirements

  •  University graduate,
  • Minimum of 5 years’ relevant working experience,
  • Team player, with ability to work with different departments within the business school and faculty,
  • Should be proficient in Microsoft Office Suite,
  • Ability to work well under pressure and meet deadlines,
  • Organizational, interpersonal, communication skills and attention to detail.
  • Ability to manage projects with multiple stakeholders using a collaborative and professional approach and to operate well under pressure
  • Ability to work independently and take decisions, but know when to seek guidance and deliver to deadlines
  • Experience of managing budgets and maximizing their effectiveness
  • Proven skills in communication and literacy; including writing creative and engaging copy, proof‐reading and correcting content, presentation and public speaking skills.

If you are interested in the position and have the skills we are looking for, we would like to hear from you. Please forward an application letter together with a copy of your updated resume quoting ‘HR/MRKT/05/2017’on the email subject to the Human Resource Manager, Strathmore Business School, and send to by end of the day (5:30 Pm) Thursday 16th March 2017.Internal applicants are encouraged to apply.

Senior Post Doctoral Fellow

Strathmore Business School - Institute of Healthcare Management is seeking to recruit a Senior Post Doctoral Fellow.


Reporting to:

  1. Director, Institute of Healthcare Management
  2. Head of Research-IHM 

Job Purpose:

The Health Services Unit in Nairobi undertakes work on the delivery of hospital services largely in the public sector and with a historical focus on care for sick children and newborn babies. Improving the quality and safety of care provided requires engagement of multiple professionals and often includes mechanisms for defining best care, monitoring care, using feedback, supervision and mentorship and active roles of leaders and managers as part of a broad framework often summarized as a process of clinical governance. The scope of clinical governance can also include higher level regulatory processes with powers to sanction individuals or facilities that appear to be ‘failing’. The landscape and processes of clinical governance that support provision of safe, effective, quality care are however poorly described in many LMIC including Kenya. This position has been created to begin to examine the structures supporting and processes employed in clinical governance in Kenya with a view to developing longer term work in this area focused especially its possible contribution to improving pediatric and neonatal care in Keya.


Main Duties and Responsibilities:


A)     Research


Specifically initial research work will include:

  • Literature review to define key elements of successful clinical governance programmes in high and middle income countries
  • Exploration of literature on theories underlying the process of clinical governance to enable development of conceptual frameworks indicating how it may work to support improvements in quality and safety
  • Exploration of current public sector and professional bodies’ structures, policies and procedures guiding the practice of clinical governance in Kenya.
  • Exploring in empiric work one example of a clinical governance process commonly used in hospitals – the mortality audit meeting – and how it contributes to improving quality and safety of care

B)     Teaching


  • To help develop and deliver short courses and MSc module training introducing qualitative research methods
  • To develop specific study modules on governance and accountability in health care for use in academic training and in training of health care managers
  • To co-supervise students undertaking MSc level research projects
  • To contribute to seminars and symposia that support the academic development of PhD studies in health systems research


Job Requirements:

  • PhD in an area relevant to health systems research (eg. social science, behavioral economics, anthropology, public health) that included use of qualitative research methods (or equivalent research experience spanning 4 years post MPH/MSc with work published in international journals as first author)
  • Ability to use NVivo software or equivalent packages and to analyze qualitative data as evidenced by publications
  • Understanding of LMIC health systems
  • Ability to work independently to review literature, develop study proposals, undertake, analyze and report empiric work

Desirable skills / attributes:

  • Prior teaching experience including course design, student assessments and supervision of MSc thesis projects
  • Understanding of key issues in maternal, newborn and child health
  • Demonstrable interest in a career in research
  • Demonstrable excellent interpersonal and written communication skills
  • Demonstrable excellent organizational skills and prior experience managing more junior research team members
  • Ability to ensure timely delivery of results against objectives


If you are interested in this position and have the skills we are looking for, we would like to hear from you. Please forward an application letter together with a copy of your updated resume quoting ‘REF:HR/IHM/04/2017’ on the email subject to the Human Resource Manager, Strathmore Business School, to by end of the day (5:30 PM) Thursday 30th March 2017. For further clarification on this position feel free to contact


Due to large number of applications we may receive, kindly note that only shortlisted candidates will be contacted.